Simplify Your SaaS Backups with a Single, Unified Platform

Today, companies rely on an average of nearly 900 software-as-a-service (SaaS) applications to power operations. Platforms like Salesforce, ServiceNow, and Microsoft Dynamics CRM are vital for managing customer relationships, IT workflows, and enterprise processes.

However, as dependence on these platforms increases, so does the risk of data loss, corruption, and compliance issues. When a data incident strikes, every second counts. A strong backup and recovery solution provides faster, more predictable recovery by enabling teams to proactively monitor, analyze, and swiftly restore data, minimizing downtime and business disruption. This is where a single, unified backup platform proves invaluable.

The challenge of disparate backups

Traditionally, businesses have used separate backup tools and processes for each SaaS platform. While this may be manageable on a smaller scale, it quickly becomes inefficient, error-prone, and costly as environments scale and increase in complexity.

Here are a few of the challenges that arise when using multiple, disparate backup solutions:

• Inconsistent policies across platforms: This often results from managing different backup solutions, making it difficult to enforce uniform data protection standards.
• Redundant administrative overhead: IT teams face a significant burden juggling multiple interfaces and procedures for each backup system.
• Siloed reporting and data governance: Having a unified view of an organization’s backup status and compliance posture becomes challenging when data is fragmented across various tools.
• Increased compliance risk: The lack of centralized visibility and control inherent in disparate backup systems can elevate the risk of failing to meet regulatory requirements.
• Delayed data recovery due to fragmented workflows: Complex and prolonged restoration processes are common, as fragmented systems hinder efficient data retrieval when it’s most needed.

Benefits of a unified SaaS backup platform

A unified backup platform eliminates these challenges; here are five benefits of a unified SaaS backup platform like Salesforce:

1. Centralized management and visibility

With a single pane of glass, IT teams can monitor, configure, and manage backups across all key SaaS platforms. Whether it’s Salesforce, ServiceNow, or Microsoft Dynamics CRM, a unified solution simplifies setup and maintenance of backup schedules, retention policies, and access controls.

2. Streamlined compliance and governance

Regulations around data protection (GDPR, HIPAA, SOX, etc.) are only increasing. A unified backup platform allows organizations to implement, audit, and enforce compliance policies consistently across applications‌ — ‌simplifying audits and reporting, and reducing the risk of non-compliance and related fines.

3. Lower operational overhead

Managing multiple point solutions is resource-intensive. A unified approach reduces licensing costs, minimizes training requirements, and frees up valuable IT resources for strategic initiatives rather than daily firefighting.

4. Improved data insights and reporting

A single platform can offer consolidated analytics and reporting, enabling data-driven decision-making around usage trends and risk assessments. This holistic view is simply not possible when data protection is fragmented.

5. Scalability for the modern enterprise

As organizations adopt new SaaS applications or scale existing ones, a unified platform provides the flexibility to grow without reinventing the wheel. New services can be onboarded with consistent policies and minimal friction.

A strategic move for future-ready IT

Shifting toward a unified backup platform isn’t just a matter of convenience‌. It’s an investment in resilience, agility, and operational efficiency. As organizations continue to expand their digital ecosystems, those with a single, centralized solution for SaaS data protection will be better positioned to protect their information, ensure compliance, and respond to change.

Don’t manage complexity—eliminate it. Embrace the power of a unified backup platform and future-proof your SaaS data protection strategy. With Salesforce’s acquisition of Own Company and its deep expertise in SaaS data protection, customers can now leverage Salesforce Backup & Recover—a unified backup platform—to safeguard their critical business data in Salesforce, ServiceNow, or Microsoft Dynamics CRM.