It’s summertime, which means the holidays will be here before you know it. June is the right time to revisit and shore up security for your ecommerce website. Whether you are new to this or have been operating in the ecommerce industry for years, you can never be too secure.
Here are some ways to prepare to take on security threats during the busiest time of the year.
Your Security Checklist for the Holidays
Good security is a result of year-round vigilance and consistently applying best practices, but there are times in the year when it’s wise to pay extra attention and take time out to review. Early summer is one of those critical periods.
Permissions, protocols, and IP Lists
Security starts from within. Take a moment to review your security protocols for your own employees and implement protections like multi-factor authentication (MFA) for code uploads. Also, review and update permissions. It’s as much about keeping bad actors out as it is about making sure the people who need access can operate without roadblocks. If needed, review Open Commerce API or B2C Commerce API client IDs and check authorization rules. As part of this general permissions review, also update IP block and allow lists.
Have a returns fraud plan.
The post-holiday period is when returns are at their peak, making it prime time for fraudsters to operate under the radar. Rapid advancements in AI mean combating fraud has become more complex and nuanced. Work with your operations expert for processing returns to align on understanding the characteristics of fraudsters and malicious bots versus AI agents acting on legitimate shoppers’ behalf.
Make sure the online storefront clearly communicates the business’ return policy upfront. This transparency not only set the right expectations but also helps build trust with your shoppers, making their experience smoother and more secure.
Final Thoughts
The holiday season is a bustling time, and it can be easy for security issues to slip through the cracks. But with these proactive steps, you can stay ahead of potential threats and ensure a seamless, secure shopping experience for your customers.
For more detailed guidance on preparing for the holiday shopping season, check out our comprehensive month-by-month holiday guide. Stay secure, stay ahead, and make this holiday season a success for your business and your customers.
