In today’s uncertain economic environment, businesses need to find ways to do more with less. On AppExchange, you can do that by using Flows and Collections. Flows bring time-saving automations and capabilities to the apps you already use, and Collections provide an efficient way to find multiple, similar problem-solving apps. Both make your work processes more efficient, allowing your teams to reach new levels of productivity.
Flow Solutions
You can build and improve your existing workflows with AppExchange’s Flow solutions. These are drag-and-drop building blocks that perform new actions on your existing software without requiring you to write code or manage complex integrations.
Many Flows automate existing workflows, accelerating productivity and allowing staff to focus on higher-level tasks. For example, call center agents can automate case creation and resolve cases faster with call scripting. Managers can easily assign new members to teams and distribute leads. Knowledge workers can create documents with the click of a button. IT staff can simplify dashboard creation for different groups and quickly provision, update, and delete users for popular apps like Microsoft 365, Concur, Box, and Dropbox.
Flows can automate sales proposals, keep calendars and contacts in sync, and allow employees to check the weather forecast as they make travel plans, allowing teams to work faster and collaborate without distracting back-and-forth messaging.
Flows can also add new capabilities to your everyday processes without disrupting users as they work. For example, they can seamlessly accept credit card payments, conduct credit checks, send feedback surveys, or add a video player to your content.
If you’re looking for quick productivity-enhancing solutions, Flows are an excellent place to start.
AppExchange Collections
AppExchange Collections let you zero in on solutions that suit your niche. There are two types: Industry Collections and Product Collections. Both are located on the top navigation bar on appexchange.com.
Every industry has unique needs, and the dozen curated Industry Collections take you directly to apps that address challenges specific to financial services, healthcare and life sciences, education, government, manufacturing, media, nonprofits, and other types of businesses.
For example, manufacturers generate price quotes for complex products and services with Conga CPQ. Healthcare systems match patients to the right providers, schedule appointments, and sync with other providers to coordinate care with Kyruus’ ProviderMatch for Salesforce. School districts connect teachers, administrators, and leaders with the information they need to address student needs, engage families, and set up new processes to improve results with the free K-12 Architecture Kit.
Product Collections enable you to search for apps and experts that extend Salesforce. For example, for Sales Cloud users, Mercury SMS speeds customer interactions through text messaging, MuleSoft dataloader.io imports, exports, and deletes unlimited amounts of data, and Formstack makes it easy to build your own forms.
Service Cloud users can manage teams and measure performance with Service & Support Dashboards and enable voice telephony with Natterbox.
Other prebuilt apps extend the capabilities of Marketing Cloud, Financial Services Cloud, Health Cloud, Experience Cloud, Net Zero Cloud, or any other Salesforce product. All will lead you to easy shortcuts, so your teams boost productivity and impress customers with new experiences.
If you’re looking for quick efficiency-generating solutions, Flows are an excellent place to start.
Lastly, collection pages feature consulting partners. These are organizations with certified experts on staff to help you with Salesforce implementations, migrations, updates, and so much more. You’ll increase revenue while freeing your marketers, sales, and support teams to provide better customer care and devise new strategies to accommodate your expanding business.
