CRM

How Agentforce Supported the Disability Help Desk at Dreamforce

What you’ll learn: The Disability Help Desk origin story: Building a central hub for accessibility at Dreamforce The challenge: How to deliver support to guests quickly The solution: Building a channel expert agent in Slack Results and lessons learned The future is accessible: Expanding agentic AI for everyone The energy of Dreamforce is unmatched, but

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Technical Architect in India

Role Overview  The Technical Architect is a hands-on leadership role responsible for designing comprehensive, scalable, and secure Salesforce solutions. This role involves guiding delivery teams through technically complex implementations while ensuring adherence to high-quality standards. The Technical Architect plays a pivotal role in aligning technical design with business objectives, driving innovation, and maintaining consistency across

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Managed Services Lead in India

Role Overview  The Managed Services CoE Leader is responsible for owning and driving the delivery and growth of proactive, high-quality Salesforce managed services from India. This role ensures seamless operations, preventive maintenance, and continuous improvement of the Salesforce platform for a global client base. The leader balances operational excellence with innovation to enhance service performance

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Innovation Hub Lead in India

Role Overview  We are seeking an Innovation Lead to drive the development of reusable assets, accelerators, and IP that enhance and accelerate Salesforce solution delivery. This role will oversee multiple concurrent innovation initiatives — ensuring they are executed with quality, speed, and alignment to strategic priorities.  Working closely with the VP of Technical Services and

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DevOps & Quality Assurance Lead in India

Role Overview  This leader will establish and scale DevOps and Quality Assurance capabilities for Salesforce delivery — focusing on automation, reliability, and release velocity. The role combines technology leadership with process governance and people development.  Experience: 8–12 years  Location: Jaipur, Rajasthan, India  Shift: EMEA/USA-East (1400 PM – 2300 IST)  Reporting To: Director / VP Delivery

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Data Migration & Integration Lead in India

Role Overview  The Data Migration & Integration Lead is a CoE leader who will lead teams responsible for seamless data movement, transformation, and integration across Salesforce ecosystems. The leader ensures accuracy, reliability, and performance in every integration touchpoint.  Experience: 8–12 years  Location: Jaipur, Rajasthan, India  Shift: EMEA/USA-East (1400 PM – 2300 IST)  Reporting To: Director

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