CRM

As the manufacturing industry continues to evolve at a rapid pace, staying ahead of the curve is essential. Operational transformation is top of mind for manufacturers, according to our latest Trends in Manufacturing report — 85% of manufacturers believe they must transform their day-to-day operations to remain competitive. One of the most promising developments that […]

There’s a major shift underway in field service in the communications industry – a move away from traditional, reactive models toward proactive and predictive. The way telecom asset management has traditionally been handled – equipment would break, and the service team would respond – is inefficient, costly, and leads to significant downtime. In telecommunications, where

AppExchange partners, do you ever wish you had a single resource that explains how to get started quickly with modern AppExchange development? If so, read on! Whether you’re developing your first AppExchange App, or you’ve been doing it since AppExchange launched in 2005, this blog post will give you clear, prescriptive guidance for how to

Friends don’t let friends use Raiser’s Edge, especially if they expect great user experiences from technology to transform their work. For nonprofit teams, the technology and tools you use should amplify your impact, not hold you back. This ability to deliver great user experiences is one of the strengths of Salesforce’s Nonprofit Cloud—and other Salesforce

Ever built 20 email marketing campaigns only to find that only one works? It’s frustrating, right? For small and medium-sized businesses (SMBs), this can feel even more scary. The truth is, successful marketing isn’t just driving people to your website and getting their email information; it’s inviting them on the entire customer journey to become

As a small business owner, you have the potential to reach the masses. No matter if you’re a small or medium-sized business (SMB) or growing fast, you can take it to the next level and start selling online. It may be time to open up a digital shop.  Together, we’re going to learn the process

Ecommerce site search is a crucial element of a successful digital strategy. That rectangular bar at the top right corner of the page? It’s very powerful. In fact, research shows that site search users are 6.4 times more likely to convert and generate revenue. That’s because shoppers using site search have a stronger intent to

Spot bonuses provide immediate rewards and recognition to employees who shine in their roles, making a significant impact or exceeding expectations. Think you need to wait for an annual review? With a spot bonus budget, you can show immediate appreciation for a sales rep’s efforts, providing fast recognition that boosts morale and encourages long-term productivity.