CRM

79 percent of IT professionals say business leadership is increasingly pressuring them to implement artificial intelligence (AI), and it’s no wonder. Generative AI is revolutionizing our work processes and sparking efficiency and innovation across sales, service, marketing, and commerce. However, there is an AI trust gap that IT professionals need to bridge. As an IT […]

Imagine you’re a detective on a complex case with clues scattered all over the place, held by different teams. Each clue is key, but when they’re all over the map, piecing together the whole story becomes a real headache. This kind of fragmentation can make you second-guess the reliability of your information and slow down

Wondering what it takes to be a territory sales manager? If you enjoy leading teams, have a proven track record of closing deals, and excel at problem-solving and building relationships, you may have what it takes to succeed in this key sales role. We’ll discuss what this career looks like, how to build your skills,

Organizations are diving into deeper customer relationships and more personalized experiences, often with the help of generative AI. As they do, personal data and data privacy compliance becomes a critical part of that strategy. In fact, 94% of business leaders believe their organizations should be getting more value from its data — and it’s no

As we count down the days until Dreamforce ‘24, the excitement is building with over 1,000 breakout sessions to explore! As Sept. 17-19 fast approaches, you might be asking yourself–where do I even begin? Well, not to worry! We created this Dreamforce Security Guide to help you navigate your jam-packed agenda. Whether you’re a first-time

You may have heard that there’s a little event called Dreamforce happening in San Francisco, Sept. 17-19. Are you ready? With more than 1,500 sessions — not to mention all the festivities, including Dreamfest (P!NK is headlining, and she’ll be joined by Imagine Dragons) — the event can be a lot to take in. That’s

For public sector agencies, using cloud computing services means operating more efficiently and fostering increased productivity from the workforce. But cloud computing services that transmit data to Texas state agencies need to meet stringent requirements set forth by the Texas Risk and Authorization Management Program (TX-RAMP) before agencies and even state institutions of higher learning

The “customer is always right” is the motto we’re encouraged to follow in sales. But what if they’re wrong? It happens. And when it does, some sales reps — especially those following the challenger sales methodology — will push back. A challenger seller is characterized by taking control of conversations and enjoying a good debate.