CRM

Unlock New Automation Possibilities With Spring ’25 Flow Features | Be Release Ready

Spring ’25 is almost here! Learn more about Flow features and check out Be Release Ready to discover more resources to help you prepare for Spring ’25.  As usual, there are a TON of new features and improvements coming to Flow in Spring ’25. To help get you up to speed and excited, this post […]

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The Salesforce Developer’s Guide to the Spring ’25 Release

The Spring ’25 release is rolling out to your sandbox and production environments starting in January and continuing through February 2025. Get ready — this release includes product updates and new features to enhance your development experience. Whether you’re looking to build agents for your business, build a solid data foundation on Data Cloud, or

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How Developers’ Use of AI Has Evolved — And How Agentforce Can Help

Over the past two years, generative AI has transformed the way we work — and as the technology has evolved, users’ engagement has changed, as well. As we move into 2025, how are developers embracing generative artificial intelligence (AI)? Our Research & Insights team surveyed developers across the community in 2024 and 2023 to discover

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Connect Data Cloud to Amazon Redshift Using Salesforce IDP

In today’s data-driven world, seamless and secure integration between platforms isn’t just a technical requirement — it’s a business imperative. Thanks to our partnership with AWS, we’re happy to announce that companies can now connect their AWS Redshift enterprise data warehouse to Salesforce Data Cloud without having to rely on providing username-password to establish the

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Best Ecommerce Business Ideas and How to Get Started

Whether you’re checking email or scrolling through social media, opportunities to buy (almost) anything with just a click are everywhere — and customers are clicking faster than ever. Research finds 53% of customers prefer to engage with businesses digitally, and 59% of shoppers make purchases from companies via social media, according to Salesforce’s State of

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How Commerce Leaders Drive Efficient Growth with Agentforce

Making revenue-impacting decisions for a commerce business takes resolve. Every day, commerce leaders set strategies that drive growth across channels based on the demands of their target customers, what competitors are doing, and the general state of the market. With advances in AI commerce leaders now have an opportunity to go faster and connect with

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How Nonprofits are Leveraging AI Agents for Climate Action

Imagine a world where nonprofits can tackle the immense challenges of climate change with unprecedented efficiency and impact. This isn’t a distant dream; it’s the reality that many forward-thinking organizations are already experiencing with help from AI agents. As the frequency and severity of climate-related disasters continues to increase, we need to make nonprofit resources

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CARE + Cloud for Good: A Trusted Long-Term Partnership in Technology Transformation

CARE (Cooperative for Assistance and Relief Everywhere) is a major international humanitarian agency that delivers emergency relief and long-term international development projects. Founded in 1945, CARE is nonsectarian, impartial, and non-governmental. It is one of the largest and oldest humanitarian aid organizations focused on saving lives, defeating poverty, achieving social justice, and fighting for women

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