AI

Building Supercharger: How Rocket Close optimized title operations with agentic AI

Rocket Close is a Detroit-based title agency and appraisal management company within Rocket Companies that provides title insurance, property valuation, and settlement services. As demand for mortgages and loans grew, title operations became a bottleneck in the homebuying process. Time-intensive, state-specific title examinations, combined with manual research and fragmented systems, slowed throughput and made it

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Build a meeting prep and follow-up assistant with Amazon Quick and Cisco Webex MCP servers

Amazon Quick and Cisco Webex MCP servers can turn meeting prep and follow-up into a single conversational workflow. Instead of switching between Webex meetings, Vidcast videos, transcripts, recordings, and message spaces, users ask one assistant to gather the context they need. This post shows how to build a custom meeting prep and follow-up assistant using

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From PDFs to insights: Architecting an intelligent document processing pipeline with AWS generative AI services

Organizations process millions of documents daily, from insurance claims and invoices to legal contracts and medical records. While traditional optical character recognition (OCR) solutions extract text, they can’t understand context, relationships, or meaning embedded within complex documents. This limitation creates bottlenecks that require manual intervention, increasing processing time and costs while introducing potential errors. Amazon

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Built from the inside out: How AWS Professional Services became a frontier team first

AWS Professional Services (AWS ProServe) compressed engagement timelines from months to days, not by adding artificial intelligence (AI) tools to an existing process, but by fundamentally rebuilding how we deliver from the inside out. The shift mirrors what my colleague Swami Sivasubramanian outlined in How Frontier Teams Are Reinventing AI-Native Development: real productivity gains come

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