At TDX 2026, the Agentblazer community demonstrated what happens when creativity meets the power of the Agentforce 360 Platform. From coordinating life-saving food rescues to streamlining complex medical research, these builders used tools like Data 360, Slack, and Tableau to solve real-world challenges.
Here are the most impactful, creative, and technically impressive solutions that came out of the TDX 2026 Hackathon.
1. City Pulse Agent: Smart municipal infrastructure management
Winner: Grand Prize & Best Use of Tableau
City Pulse transforms reactive municipal maintenance into a proactive infrastructure management system.
Problem to solve
Cities often struggle with thousands of daily service requests for potholes or broken streetlights, relying on reactive processes that lead to long wait times and an inability to detect systemic infrastructure failures.
The solution
The City Pulse Agent integrates Slack and Tableau to streamline service request handling. It analyzes historical data to identify trends, recommends preventative maintenance, and enables city teams to coordinate repairs in real time.
Salesforce products used
- Agentforce
- Slack
- Tableau
- Data 360
2. HarvestBridge: AI-powered food rescue network
Winner: Agentforce for Good Grand Prize
HarvestBridge is a multi-agent system designed to bridge the gap between food surplus and community hunger. By deploying specialized agents, the platform turns what was once a complex coordination nightmare into a rescued meal in under 90 seconds.
Problem to solve
Global food waste is a coordination problem, not a supply problem. Donors lack easy ways to report surplus, and food banks cannot predict when supply will arrive, leading to perfectly good food being wasted while families go hungry.
The solutionÂ
A network of four specialized agents: DonorBot, MatchMaker, LogisticsCoordinator, and ImpactAnalyst. Donors can simply call in or snap a photo of surplus food; the agents then extract data, find the best recipient instantly, and coordinate volunteer pickups via Slack.
Salesforce products used
- Agentforce 360 (Voice, Vision, Script)
- Data 360
- Slack (MCP Server)
- Tableau
- Apex
- Flows
3. KnowledgeForce: The self-learning intelligence agent
Winner: Finalist
KnowledgeForce is a self-learning agent designed to capture and scale expert knowledge within global trade organizations.
Problem to solve
Critical operational knowledge often exists only in the heads of a few experts. When they are unavailable or leave the organization, customers wait days for answers, or costly mistakes—like missing tariff details—occur.
The solutionÂ
When the agent detects a knowledge gap it cannot answer, it automatically notifies the correct expert via Slack. Once the expert provides the answer, the agent learns it permanently, ensuring no customer ever waits for that same answer twice.
Salesforce products used
- Agentforce
- Salesforce Platform
- Flow
- Slack
- Experience Cloud
- Tableau
4. CareRoute: Referral to care in Slack
Winner: Finalist
CareRoute addresses the common failure points in community clinics by connecting the full referral workflow into one system.
Problem to solve
Therapy referrals are often manual and fragmented. High-risk patients frequently fall through the cracks due to delays in reading faxes, finding available therapists, and coordinating bookings across disconnected tools.
The solution
Using Document AI and Agentforce, the system extracts referral data from PDFs uploaded in Slack. It then matches patients to the right therapist based on specialty, language, and availability, and drafts outreach in the patient’s preferred language.
Salesforce products used
- Agentforce
- Data 360
- Document AI
- Salesforce Platform
- Slack
- Experience Cloud
5. EdAdmit Evaluation Agent: Next-generation admissions platformÂ
Winner: Best Use of Slack
EdAdmit reimagines the college admissions process to make it faster, more consistent, and more human-centered.
Problem to solve
Admissions teams are overwhelmed by the volume of applications and the need to manually evaluate nuanced elements like essays and recommendation letters, which can lead to burnout and inconsistent decisions.
The solution
Powered by Data 360 and Agentforce, the platform unifies applicant data into a single profile. The agent assesses essays for clarity and tone, generating structured scores that support—rather than replace—human decision-making.
Salesforce products used
- Agentforce
- Data 360
- Tableau
- Slack
6. VA Benefits Processing Agent: Streamlining veteran support services
Winner: Best Use of Data 360
Designed by a veteran, this solution streamlines the complex and often overwhelming VA benefits application process.
Problem to solve
Billions in VA benefits go unclaimed each year because the process is too fragmented. A single data inconsistency or missing document can block a veteran from accessing earned benefits for months.
The solution
The system uses two agents grounded in a Data 360 unified profile. A veteran-facing agent guides users through eligibility in plain English, while an internal assistant helps caseworkers approve applications and trigger enrollment instantly.
Salesforce products used
- Salesforce Platform
- Agentforce
- Data 360
- Experience Cloud
7. Purple 11: School reunification after emergencies
Winner: Best Use of Humans and Agents TogetherÂ
This solution digitizes the Standard Reunification Method to reconnect students with guardians after school emergencies.
Problem to solve
Post-emergency reunifications are often chaotic, relying on paper clipboards and manual ID checks that can take three to five hours for a large school.
The solution
The system uses Agentforce to guide staff through structured workflows, automates parent check-in via QR codes, and verifies guardians with ID validation—reducing reunification time from hours to minutes.
Salesforce products used
- Agentforce
- Salesforce Platform
- Slack
- Experience Cloud
8. Agentforce MSL Copilot: Accelerating medical knowledge from research to patientsÂ
Winner: Best Implementation of Pro Code
This AI assistant helps Medical Science Liaisons (MSLs) bridge the gap between pharmaceutical research and healthcare professionals.
Problem to solve
MSLs must navigate thousands of complex scientific documents and clinical trial summaries to answer physician questions, all while adhering to strict regulatory requirements.
The solution
Built on an Apex-first architecture, the agent retrieves only approved scientific content to generate compliant briefings and answer medical inquiries. It also automatically detects safety signals in conversation notes to trigger pharmacovigilance reporting.
Salesforce products used
- Life Sciences Cloud
- Data 360
- Agentforce
- Tableau
- Slack
- Apex
9. Relief Bridge: Fast-tracking disaster relief
Winner: Best Implementation of Low/No CodeÂ
Relief Bridge is a privacy-first disaster response platform designed to get emergency aid to victims in seconds rather than weeks.
Problem to solve
After natural disasters, victims often face significant delays due to manual paperwork and identity verification bottlenecks at NGOs and government agencies.
The solution
Using Agentforce and Data Cloud, the system harmonizes records to verify identities and runs geolocation checks to prove a claimant is in an active disaster zone. Verified users receive digital hotel vouchers via email or chat instantly.
Salesforce products used
- Agentforce
- Data 360
- Slack
- Tableau
- Apex
- Flow
10. VINtelligence: Every vehicle has a story
Winner: Best Business ImpactÂ
VINtelligence is a Salesforce-native platform designed to revolutionize the vehicle shopping experience on dealer lots.
Problem to solve
Shoppers often have specific questions about a vehicle’s specs or pricing when sales staff are unavailable, and previous digital solutions created “data silos” disconnected from the dealer’s CRM.
The solution
By scanning a QR code on a vehicle window sticker, customers are instantly connected to an Agentforce agent with deep, VIN-specific knowledge. Every interaction is stored in Data 360, providing dealers with real-time analytics on buyer intent.
Salesforce products used
- Experience Cloud (LWR)
- Agentforce
- Data 360
- Tableau
- Einstein Semantic Search
11. Shelter Resource Finder: Privacy-first shelter and resource navigation
Winner: Best User Experience
This privacy-first conversational agent helps unhoused individuals in San Francisco navigate a complex and rapidly changing support system with dignity.Â
Problem to solve
Finding safe, appropriate shelter is difficult when availability changes hourly and eligibility rules are unclear. Repeated turn-aways lead to retraumatization, while outreach teams are often too overwhelmed to provide proactive assistance.
The solution
Using Agentforce, the solution provides a web-based intake that collects only essential, non-identifying information to protect user privacy. The agent queries real-time resource data in Salesforce—including shelters, food access points, and health clinics—applying deterministic rules to rank safe options with clear, explainable reasoning.Â
Salesforce products used
- Salesforce Platform
- Agentforce
Final thoughts
The TDX 2026 Hackathon proved that when Trailblazers are equipped with the Agentforce 360 Platform, they build solutions that bridge the most critical gaps in our society and businesses. We can’t wait to see how you take these inspirations back to your own organizations.
Resources
- Salesforce Admins Blog: TDX 2026 Announcements: Agentforce and Slack Updates for Admins
- External site: YouTube: TDX 2026 Admin Sessions
- Salesforce Admins Blog: Agentforce in Action: Use Cases From the Agentforce Virtual Hackathon
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