System Administrator in the USA or Canada

Cloud for Good is seeking a System Administrator to help grow the Information Technology department within the organization. The System Administrator will be responsible for administering and managing Cloud for Good’s internal technology systems. This role will report to the Director, IT and Security. They will develop, manage, and support our internal systems to support the growth and scaling of business priorities, objectives, and security requirements. Finally, this role will assist in the overall system security for Cloud for Good. 

Location: Virtual: Home-based office in the US or Canada 

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot Provide Visa Sponsorship 

Main Responsibilities 

Azure Cloud Infrastructure 

• Design, implement, configure, and maintain Azure-based cloud infrastructure including SaaS services, IaaS virtual machines, and networking components. 

• Deploy and manage Azure Application and Networking services to support business growth and scalability. 

• Optimize Azure environments for cost and performance (VM right-sizing, Reserved Instances, resource monitoring). 

• Maintain and administer Azure-hosted SQL Server environments. 

Security, Compliance, and Reliability 

• Manage patching and system updates across the Azure environment. 

• Monitor and maintain backup solutions and disaster recovery readiness. 

• Identify and remediate security risks proactively within the Azure environment. 

• Implement and manage secure authentication and access controls across systems. 

Automation and Cloud Operations 

• Develop and maintain automation workflows for licensing, access provisioning, onboarding, and system management. 

• Orchestrate and automate cloud-based platforms to improve operational efficiency. 

• Participate in the full lifecycle of solutions including planning, requirements gathering, development, testing, and quality assurance. 

IT Systems Management 

• Maintain and continuously improve internal IT systems and infrastructure. 

• Research and recommend technologies and tools to improve operational efficiency and cost effectiveness. 

• Implement and manage company-wide technology updates and system improvements. 

• Partner with service providers to resolve technical issues and support operational needs. 

Documentation and Process Improvement 

• Develop and maintain IT documentation including system architecture, network diagrams, processes, and operational procedures. 

• Identify opportunities to improve IT processes, documentation, and service workflows. 

• Document root causes and resolutions for incidents and implement preventive measures. 

Collaboration and Support 

• Serve as an escalation point for complex internal IT issues. 

• Partner with Cloud for Good’s Technology Services team and other business units to optimize the internal technology stack. 

• Educate and train employees on new technologies, tools, and cloud initiatives. 

 

Qualifications + Education Requirements  

Information Technology Experience and Skills 

• 3+ years as a System Administrator or equivalent role 

• Experience administrating systems in a fully remote environment a plus 

• Desktop, Helpdesk, and Cloud support expertise 

• Experience working with a ticketing system 

• Experience with onboarding and offboarding automation 

• Ability to solve technical problems quickly and efficiently  

• Experience in working with remote conferencing tools 

• Systems Experience 

• Microsoft Suite (O365) and Azure Administration 

• SharePoint Administration 

• Jira Administration a plus 

• SQL administration experience 

 

Key Skills  

• Exceptional judgment when presented with technical needs 

• Team player who can work with little supervision when needed 

• Can successfully track and manage multiple competing tasks   

• Strong communication skills 

• Strong customer service orientation 

 

Working Successfully at CFG   

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.  

• Travel Requirements  

• • All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 30% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.  

• Work Environment  

• • Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone).  

• Client Time Zone Alignment  

• • As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role.  

 

Disclaimers

• Equal Opportunity Commitment

  • At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.

  • Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.

  • Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients. 

  • We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.

• Use of AI in Interviewing
  • At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
  • Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
  • We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.