Cloud Network Insights: end-to-end observability for the Cross-Cloud Network

In today’s digital landscape, the network is no longer confined to a single data center or even a single cloud provider. Enterprises are increasingly adopting cross-cloud strategies, connecting Google Cloud workloads to on-premises environments, other clouds like AWS and Azure, and a vast array of internet-facing applications. While this flexibility drives innovation, it can also introduce significant operational complexity. When a user experiences degradation in application performance, the critical question remains: Is it the network, the application, or something else?

We are excited to announce the general availability of Cloud Network Insights, an out-of-the-box, Google Cloud-native solution that provides comprehensive visibility into network and digital experience performance across complex multi-cloud, and hybrid environments.

Closing the visibility gap with active monitoring

Cloud Network Insights, offered in partnership with Broadcom AppNeta, expands your observability beyond Google Cloud to your entire global deployment. By utilizing active synthetic probing, the solution monitors network routes even when no user traffic is present, allowing teams to be proactive rather than reactive.

Whether the source of degradation is in the cloud, on-premises data centers, internet applications, ISPs, or last-mile connectivity, Cloud Network Insights helps you pinpoint the exact location of the bottleneck.

Cloud Network Insights integrates directly into the Google Cloud Observability suite, bringing sophisticated network intelligence into the tools you already use. With Cloud Network Insights, you get:

• End-to-end network path visibility: Gain a hop-by-hop visualization of the network path between your sources and destinations. Monitor critical metrics like round-trip time (RTT), packet loss, and jitter across networks you don’t directly manage.

• Digital experience insights: Go beyond the network layer to monitor digital experience for web applications. Measure DNS resolution times, HTTP response codes, and full browser page-load times to identify whether an application’s degradation is due to the network or the application itself.

• Proactive detection and alerting: Use synthetic testing to identify performance dips before they impact your customers. Alarms are integrated with Cloud Monitoring and Cloud Logging, enabling alerting via email, Slack, or PagerDuty.

• SLA validation: Arm your team with the data needed to verify if ISPs and service providers are meeting their performance commitments.

• Rapid root-cause analysis: Quickly differentiate between network problems, application-level issues, or browser performance impacts.

• Integrated monitoring: Access metrics and logs directly within Google Cloud, leveraging Cloud Monitoring and Cloud Logging for dashboards and alerting. Utilize the open partner ecosystem of Google Cloud as well as support for the OpenTelemetry protocol for metrics and logs, allowing direct ingestion by OTel SDKs and collectors.

• Agentic workload monitoring: Use synthetic testing to monitor connectivity and network performance to help ensure optimal connectivity to your agents and tools.

How it works: active synthetic probing

Cloud Network Insights uses active synthetic probing technology that consists of three main components: 

1. Monitoring Points: You deploy lightweight software agents, called Monitoring Points, into critical network segments, such as a central VPC, a remote branch, or an on-premises data center. These can be deployed as containers or virtual machines.

2. Synthetic probes: These Monitoring Points send small, frequent bursts of synthetic traffic (simulating a user or application) to a target destination. This allows you to monitor performance 24/7, even when no real users are on the network.

3. Data synchronization: The Monitoring Points send real-time performance telemetry to a central backend service. This data is then synchronized back to Google Cloud, with metrics exported to Cloud Monitoring, and alarms and events sent to Cloud Logging.

Core capabilities

Cloud Network Insights supports two primary types of monitoring to give you a full picture of your infrastructure:

1. Network performance monitoring (Layers 3 and 4)

This provides a hop-by-hop visualization of the network between a source and a destination, including.

• Metrics captured: Round-trip time (RTT), packet loss, jitter, and path changes.

• Single-ended mode: The agent probes an external target (like a URL, IP address or an API endpoint) that doesn’t have a Monitoring Point installed.

• Dual-ended mode: The Monitoring Point probes another Monitoring Point. This provides richer data, including precise one-way latency and the ability to detect asymmetric routing (when data takes a different path going out than it does coming back).

2. Digital experience monitoring (Layer 7)

With digital experience monitoring, you can track the end-to-end experience of a web application. Here, you can choose from:

• Browser mode: Uses a real browser engine (Selenium) to load full web pages, execute JavaScript, and render content. It measures complete page-load times to validate the actual user experience.

• HTTP mode: Sends synthetic HTTP/S requests to a URL or API endpoint. This is a lightweight check for server availability, response time, and DNS/TLS performance.

Intelligence and automation

Cloud Network Insights also offers a variety of monitoring and troubleshooting capabilities. 

• Proactive alarms: Cloud Network Insights leverages auto-baselining to establish dynamic performance thresholds based on your historical metric data. If a metric deviates from your defined parameters, the system instantly triggers an event in Google Cloud, routing alerts directly to your team via email, Slack, or PagerDuty.

• Monitoring policies: You can automate monitoring setups across large-scale environments by defining policies that dynamically create or remove paths based on custom tags. For instance, you can automatically track a core web application’s performance from specific geographic regions.

• Root-cause analysis: Because Cloud Network Insights extends visibility into traditionally “unwatched” areas like ISPs and transit networks, it instantly pinpoints whether a slowdown is occurring within Google Cloud, at the ISP level, or inside another cloud environment like AWS or Azure.

• AI-driven insights: With integration to Gemini Cloud Assist, you can use natural language to interrogate Cloud Network Insights telemetry alongside your broader infrastructure data. Rather than manually pivoting between dashboards, ask Gemini to cross-reference specific Cloud Network Insights metrics against other Google Cloud metrics, reducing mean time to resolution (MTTR).

What customers are saying

We are already seeing strong interest from customers looking to simplify their cross-cloud operations. Organizations like Sabre and Pexip are already using Cloud Network Insights to gain clarity in their hybrid environments.

“In an environment as complex and high-scale as Sabre’s, total visibility isn’t just a luxury — it’s a requirement for operational resilience. Cloud Network Insights will enable us to further shift our posture towards proactive optimization. By providing granular, real-time telemetry across our global cloud footprint, it helps eliminate the traditional ‘black box’ of the network, allowing our teams to resolve bottlenecks before they impact the traveler experience.” – Alfredo Rodriguez, VP of Cloud and Infrastructure, Sabre

“Cloud Network Insights closes the ‘visibility gap’ between the private corporate network and the public cloud, empowering our joint customers to pinpoint performance bottlenecks in seconds rather than hours.” – Alan Davidson, CIO, Broadcom

Get started today

Navigating complex digital ecosystems shouldn’t mean sacrificing visibility. Cloud Network Insights bridges the gap across multi-cloud and hybrid environments by combining deep network performance metrics with digital experience monitoring. Coupled with direct integrations into Google Cloud Observability and Gemini Cloud Assist, your teams are empowered with intelligent alerting, robust SLA validation, and rapid root-cause analysis. We look forward to helping you gain a clearer, unified view of your Cross-Cloud Network.

You can get started in the Google Cloud console today. To learn more:

• Explore our product documentation for deep dives into deploying Monitoring Points and configuring policies.

• Check out the latest release notes to stay updated on new features.

• Watch the overview video

• Hear more about the partnership between Google Cloud and Broadcom: 

• Alan Davidson, CIO, Broadcom talks with Rob Enns, VP/GM, Google Cloud Networking

• Michel Melillo, Head of Network Observability, Broadcom chats with Raj Gulani, Director of Product Management, Google Cloud