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Sonos CEO apologizes for its new app, details timeline for fixing it

Sonos launched an all-new version of its app in May that was quickly met with backlash. The company has been listening to feedback and making improvements in the weeks and months since. But now Sonos CEO Patrick Spence has emailed customers sharing an apology and a detailed timeline of what to expect as the company

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Sonos Apologizes for Widely Criticized App Redesign, Provides Progress Update

Sonos CEO Patrick Spence today penned a blog post on the Sonos website apologizing for the controversial Sonos app redesign and promising ongoing updates throughout the year. Spence said that improving the app for customers is the company’s number one priority, and he explained that addressing bugs that came up in the new app delayed

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eCommerce vs retail: How are they different and why it matters

Retail refers to the traditional method of selling goods and services to consumers through physical stores. Known as brick-and-mortar establishments, these stores offer a tangible shopping experience where customers can interact with products firsthand. On the other hand, ecommerce encompasses the buying and selling of goods and services over the internet. This model allows for

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eCommerce vs social commerce: Key differences and evolution

Selling has witnessed a remarkable transformation with the advent of online shopping. In recent years, new models of eCommerce have changed the way consumers interact with brands and make purchases. One of these is social ecommerce, a new shift in online retail that combines the power of social media with the convenience of shopping. This

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