Cloud Computing

Since 2018, when we launched Contact Center AI, Google Cloud has helped thousands of organizations deliver better experiences to millions of their customers and employees through AI-powered features. Now, as new generative AI capabilities are demonstrating increasingly larger value for customer service operations, we are combining the rich features of Contact Center AI with our […]

It’s been less than six months since Google Cloud Next, and the pace of innovation across industries has been nothing short of extraordinary. We’re proud of our AI leadership and differentiation as we continue pushing the technology frontier for our customers. From launching more powerful versions of Gemini 1.5 Pro, to rolling out general availability

Ever feel overwhelmed by the sheer number of SQL queries running in your organization? Identifying expensive queries, tracking who’s running them, and spotting spikes in errors are all part of the daily work. Efficient monitoring and management of query activity are essential to maintain a healthy and performant system. We are excited to announce BigQuery

Introduction Password rotation is a broadly-accepted best practice, but implementing it can be a cumbersome and disruptive process. Automation can help ease that burden, and in this guide we offer some best practices to automate password rotation on Google Cloud.  As an example, we share a reference architecture to automate the process of rotating passwords

We are on the cusp of a big change.  From healthcare and finance to self-driving cars and personalized search, the AI revolution is transforming industries. There’s no reason why AI shouldn’t impact what’s arguably the most logical of disciplines: coding.  AI code-assistance platforms like Gemini Code Assist are leading the charge, accelerating software development with

As we join the vibrant community at Solana Breakpoint this week, we’re excited to share how Google Cloud is helping shape the future of gaming through its partnership with Solana Labs. The Gamer Village at Breakpoint is a testament to the innovative spirit driving Web3 gaming forward, and we’re proud to be at the forefront

Written by: Codi Starks, Michael Barnhart, Taylor Long, Mike Lombardi, Joseph Pisano, Alice Revelli Strategic Overview of IT Workers Since 2022, Mandiant has tracked and reported on IT workers operating on behalf of the Democratic People’s Republic of North Korea (DPRK). These workers pose as non-North Korean nationals to gain employment with organizations across a