Cloud Computing

Getting started with NL2SQL (natural language to SQL) with Gemini and BigQuery

The rise of Natural Language Processing (NLP) combined with traditional Structured Query Language (SQL) has given rise to an exciting new technology known as Natural Language to SQL, or NL2SQL, which translates questions phrased in everyday human language into structured SQL queries. Not surprisingly, the technology has tremendous potential to transform the way we interact […]

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Announcing updates to the AWS Well-Architected Framework guidance

We are excited to announce the availability of enhanced and expanded guidance for the AWS Well-Architected Framework with the following six pillars: Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability This release includes new best practices and improved prescriptive implementation guidance for the existing best practices. This includes enhanced recommendations and steps on reusable architecture patterns focused on specific business

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Channel deflection from voice to chat using Amazon Connect

This post was co-written with Sagar Bedmutha, senior solutions architect at Tata Consultancy Services, and Rajiya Patan, AWS developer at Tata Consultancy Services Service excellence helps cultivate customer satisfaction and brand loyalty. According to Gartner, one service excellence challenge is long wait times on interactive voice response (IVR) systems. Long wait times can translate into

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(In)tuned to Takeovers: Abusing Intune Permissions for Lateral Movement and Privilege Escalation in Entra ID Native Environments

Written by: Thibault Van Geluwe de Berlaere, Karl Madden, Corné de Jong The Mandiant Red Team recently supported a client to visualize the possible impact of a compromise by an advanced threat actor. During the assessment, Mandiant moved laterally from the customer’s on-premises environment to their Microsoft Entra ID tenant and obtained privileges to compromise

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Let’s Architect! Modern data architectures

Data is the fuel for AI; modern data is even more important for generative AI and advanced data analytics, producing more accurate, relevant, and impactful results. Modern data comes in various forms: real-time, unstructured, or user-generated. Each form requires a different solution. AWS’s data journey began with Amazon Simple Storage Service (Amazon S3) in 2006,

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How Google is helping developers get better answers from AI

Today’s guest is Logan Kilpatrick, a senior product manager at Google, who tells Ben about his journey from software engineering to machine learning to product management, all with an emphasis on reducing developer friction. They talk through the challenges of non-determinism in AI models and how Google is addressing these issues with a new feature:

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Can AI eliminate manual processing for insurance claims? Loadsure built a solution to find

Traditionally, insurance claims processing has been a labor-intensive and time-consuming process, often involving manual verification of documents and data entry. This can lead to delays in claim settlements and a frustrating experience for policyholders.  Loadsure, a global Insurtech firm based in London, recognized the need to address these challenges and sought a solution that would

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