AI

Transforming home ownership with Amazon Transcribe Call Analytics, Amazon Comprehend, and Amazon Bedrock: Rocket Mortgage’s journey with AWS

This post is co-written with Josh Zook and Alex Hamilton from Rocket Mortgage. Rocket Mortgage, America’s largest retail mortgage lender, revolutionizes homeownership with Rocket Logic – Synopsis, an AI tool built on AWS.  This innovation has transformed client interactions and operational efficiency through the use of Amazon Transcribe Call Analytics, Amazon Comprehend, and Amazon Bedrock. […]

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Integrate dynamic web content in your generative AI application using a web search API and Amazon Bedrock Agents

Amazon Bedrock Agents offers developers the ability to build and configure autonomous agents in their applications. These agents help users complete actions based on organizational data and user input, orchestrating interactions between foundation models (FMs), data sources, software applications, and user conversations. Amazon Bedrock agents use the power of large language models (LLMs) to perform

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Build a generative AI assistant to enhance employee experience using Amazon Q Business

In today’s fast-paced business environment, organizations are constantly seeking innovative ways to enhance employee experience and productivity. There are many challenges that can impact employee productivity, such as cumbersome search experiences or finding specific information across an organization’s vast knowledge bases. Additionally, with the rise of remote and hybrid work models, traditional support systems such

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Introducing document-level sync reports: Enhanced data sync visibility in Amazon Kendra

Amazon Kendra is an intelligent search service powered by machine learning (ML). Amazon Kendra helps you aggregate content from a variety of content repositories into a centralized index that lets you quickly search all your enterprise data and find the most accurate answer. Amazon Kendra securely connects to over 40 data sources. When using your data

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Linguistic Bias in ChatGPT: Language Models Reinforce Dialect Discrimination

Sample language model responses to different varieties of English and native speaker reactions. ChatGPT does amazingly well at communicating with people in English. But whose English? Only 15% of ChatGPT users are from the US, where Standard American English is the default. But the model is also commonly used in countries and communities where people

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