AI

You’ve probably encountered AI-powered customer service chatbots. Now say hello to AI salespeople.

Open foundation models (FMs) have become a cornerstone of generative AI innovation, enabling organizations to build and customize AI applications while maintaining control over their costs and deployment strategies. By providing high-quality, openly available models, the AI community fosters rapid iteration, knowledge sharing, and cost-effective solutions that benefit both developers and end-users. DeepSeek AI, a

China-based DeepSeek has exploded in popularity, drawing greater scrutiny. Case in point: Security researchers found more than 1 million records, including user data and API keys, in an open database.

Generative AI can revolutionize organizations by enabling the creation of innovative applications that offer enhanced customer and employee experiences. Intelligent document processing, translation and summarization, flexible and insightful responses for customer support agents, personalized marketing content, and image and code generation are a few use cases using generative AI that organizations are rolling out in

If you’ve watched cartoons like Tom and Jerry, you’ll recognize a common theme: An elusive target avoids his formidable adversary. This game of “cat-and-mouse” — whether literal or otherwise — involves pursuing something that ever-so-narrowly escapes you at each try. In a similar way, evading persistent hackers is a continuous challenge for cybersecurity teams. Keeping

Imagine a boombox that tracks your every move and suggests music to match your personal dance style. That’s the idea behind “Be the Beat,” one of several projects from MIT course 4.043/4.044 (Interaction Intelligence), taught by Marcelo Coelho in the Department of Architecture, that were presented at the 38th annual NeurIPS (Neural Information Processing Systems)

A home robot trained to perform household tasks in a factory may fail to effectively scrub the sink or take out the trash when deployed in a user’s kitchen, since this new environment differs from its training space. To avoid this, engineers often try to match the simulated training environment as closely as possible with

Generative AI and large language models (LLMs) are revolutionizing organizations across diverse sectors to enhance customer experience, which traditionally would take years to make progress. Every organization has data stored in data stores, either on premises or in cloud providers. You can embrace generative AI and enhance customer experience by converting your existing data into

In production generative AI applications, responsiveness is just as important as the intelligence behind the model. Whether it’s customer service teams handling time-sensitive inquiries or developers needing instant code suggestions, every second of delay, known as latency, can have a significant impact. As businesses increasingly use large language models (LLMs) for these critical tasks and

Evaluating large language models (LLMs) is crucial as LLM-based systems become increasingly powerful and relevant in our society. Rigorous testing allows us to understand an LLM’s capabilities, limitations, and potential biases, and provide actionable feedback to identify and mitigate risk. Furthermore, evaluation processes are important not only for LLMs, but are becoming essential for assessing