AI

Solve forecasting challenges for the retail and CPG industry using Amazon SageMaker Canvas

Businesses today deal with a reality that is increasingly complex and volatile. Companies across retail, manufacturing, healthcare, and other sectors face pressing challenges in accurate planning and forecasting. Predicting future inventory needs, setting achievable strategic goals, and budgeting effectively involve grappling with ever-changing consumer demand and global market forces. Inventory shortages, surpluses, and unmet customer […]

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Enabling generative AI self-service using Amazon Lex, Amazon Bedrock, and ServiceNow

Chat-based assistants have become an invaluable tool for providing automated customer service and support. This post builds on a previous post, Integrate QnABot on AWS with ServiceNow, and explores how to build an intelligent assistant using Amazon Lex, Amazon Bedrock Knowledge Bases, and a custom ServiceNow integration to create an automated incident management support experience.

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Explained: Generative AI’s environmental impact

In a two-part series, MIT News explores the environmental implications of generative AI. In this article, we look at why this technology is so resource-intensive. A second piece will investigate what experts are doing to reduce genAI’s carbon footprint and other impacts. The excitement surrounding potential benefits of generative AI, from improving worker productivity to advancing scientific

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How Kyndryl integrated ServiceNow and Amazon Q Business

This post is co-written with Sujith R Pillai from Kyndryl. In this post, we show you how Kyndryl, an AWS Premier Tier Services Partner and IT infrastructure services provider that designs, builds, manages, and modernizes complex, mission-critical information systems, integrated Amazon Q Business with ServiceNow in a few simple steps. You will learn how to

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Algorithms and AI for a better world

Amid the benefits that algorithmic decision-making and artificial intelligence offer — including revolutionizing speed, efficiency, and predictive ability in a vast range of fields — Manish Raghavan is working to mitigate associated risks, while also seeking opportunities to apply the technologies to help with preexisting social concerns. “I ultimately want my research to push towards

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