AI

Improving bot accuracy in Amazon Lex starts with handling how customers communicate naturally. Your customers express the same request in dozens of different ways, combine multiple pieces of information in one sentence, and often speak ambiguously. The Assisted NLU (natural language understanding) feature in Amazon Lex helps you improve bot accuracy by handling these natural […]

This post was co-authored with Neevash Ramdial, Technical Marketing leader at Stream Building production-grade voice agents that feel natural and responsive is a complex engineering challenge. You must orchestrate speech-to-speech models, manage low-latency audio streaming, and handle connection lifecycle. You also need to deliver consistent experiences across web, mobile, and desktop applications. In this post,

Amazon Quick is an AI-powered unified intelligence service that brings together an organization’s data, structured data and unstructured enterprise content like documents, emails, and knowledge bases into a single service where anyone can explore, analyze, and take action. With over 40 application integrations, Quick bridges the last-mile gap between insights and action so users can

AI agents with unrestricted web access pose significant security risks. Without Chrome enterprise policies to control browser behavior, an agent might navigate to unauthorized domains, store credentials in the browser’s password manager, or download files outside approved workflows. Organizations with internal services that use a private certificate authority (CA) face an additional barrier. Every HTTPS

Watch fans spent a week falling in love with colorful Royal Oak wristwatches that didn’t exist—then the real thing arrived. Now, fantasy is becoming a manufacturing opportunity.

The first generation to truly grow up online, Generation Z and their cohort live in a social media ecosystem that blends facts and feelings. It’s significantly shifting how they understand what’s true.

Next week, Meta is cutting about 10 percent of its staff. WIRED spoke with more than a dozen current and former employees about what it’s like inside a company where “everyone is unhappy.”

The plaintiffs and defense have rested their cases, as well as their rear ends.

Researcher Sasha Luccioni argues we need better emissions data and a better sense of how people are using AI in the first place.

Autonomous drones and ground vehicles will stream “battlefield intelligence” over 5G along the US-Canada border in a bilateral DHS experiment this fall.