AI

The DIVA logistics agent, powered by Amazon Bedrock

DTDC is India’s leading integrated express logistics provider, operating the largest network of customer access points in the country. DTDC’s technology-driven logistics solutions cater to a wide range of customers across diverse industry verticals, making them a trusted partner in delivering excellence. DTDC Express Limited receives over 400,000 customer queries each month, ranging from tracking

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Automate enterprise workflows by integrating Salesforce Agentforce with Amazon Bedrock Agents

AI agents are rapidly transforming enterprise operations. Although a single agent can perform specific tasks effectively, complex business processes often span multiple systems, requiring data retrieval, analysis, decision-making, and action execution across different systems. With multi-agent collaboration, specialized AI agents can work together to automate intricate workflows. This post explores a practical collaboration, integrating Salesforce

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How Amazon Bedrock powers next-generation account planning at AWS

At AWS, our sales teams create customer-focused documents called account plans to deeply understand each AWS customer’s unique goals and challenges, helping account teams provide tailored guidance and support that accelerates customer success on AWS. As our business has expanded, the account planning process has become more intricate, requiring detailed analysis, reviews, and cross-team alignment

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Eco-driving measures could significantly reduce vehicle emissions

Any motorist who has ever waited through multiple cycles for a traffic light to turn green knows how annoying signalized intersections can be. But sitting at intersections isn’t just a drag on drivers’ patience — unproductive vehicle idling could contribute as much as 15 percent of the carbon dioxide emissions from U.S. land transportation. A

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